Terms and Conditions

1 General Terms & Conditions

Cg22 is a legally operated and licensed online gaming platform. These Terms and Conditions govern the relationship between cg22 and its members. The platform is operated entirely for entertainment purposes.

Cg22 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes automatic acceptance of the revised terms. We recommend visiting this page regularly.

• This platform is intended for users aged 18 and above only.
• All cg22 services are available in both English and Bengali.
• All content on the platform is the intellectual property of cg22.
• Cg22 may temporarily suspend or modify its services at any time.

2 Account Register

To create an account on cg22, you must provide accurate and complete information. Opening an account with false details is strictly prohibited and may result in account termination.

• Each individual may register only one account.
• Opening multiple accounts from the same device, IP address, or payment method is not allowed.
• It is the member's responsibility to keep their account password secure.
• Accounts may not be transferred or sold to another person.
• The email address and phone number provided at registration must be accurate.

3 Age Verification

Cg22 strictly enforces an 18+ policy. Minors are not permitted to use this platform. cg22 may request a government-issued ID to verify age at registration or at any time thereafter.

• A national ID card, passport, or driving licence is accepted as proof of age.
• Withdrawals may be put on hold until verification is complete.
• Providing a false date of birth will result in account termination and forfeiture of any deposited funds.

4 Deposits & Withdrawals

Cg22 supports deposits and withdrawals via Mobile Banking, Nagad, and other mobile banking methods. All transactions are secured with SSL encryption.

• Minimum deposit amounts are set and may vary depending on the payment method.
• Withdrawals are typically processed within 1–5 business days.
• Withdrawals must be made using the same payment method used for the deposit.
• Cg22 reserves the right to hold withdrawals until verification is complete.
• Withdrawals to third-party accounts are strictly prohibited.

5 Bonuses & Promotions

Cg22 regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms, which are detailed on the offer page.

• Bonuses are available to eligible members only.
• Bonuses cannot be withdrawn until the specified wagering requirements have been met.
• Multiple bonus offers may not be combinable at the same time.
• If evidence of bonus abuse is found, the account will be subject to investigation.
• Cg22 reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

The outcome of all games on cg22 is determined by a certified Random Number Generator (RNG). cg22 has no influence over any game result.

• If a game is cancelled due to a technical error, the staked amount will be refunded.
• If a game is interrupted due to a lost internet connection, the outcome will be settled based on the last recorded state.
• Any winnings obtained by exploiting a bug or software error will be considered void.
• Accounts will be investigated if suspicious betting patterns are detected.

7 Security & Privacy

Cg22 is committed to protecting members' personal data. In accordance with our Privacy Policy, your information is never sold to third parties.

• All personal information is stored on secure servers.
• Financial transactions are processed through 256-bit SSL encryption.
• Compliance with Anti-Money Laundering (AML) policy is a legal obligation for us.

For more details, visit our Privacy Policy page.

8 Responsible Gaming

Cg22 is strongly committed to responsible gaming. We want you to enjoy gaming as entertainment — not as a source of addiction or financial harm.

• You can set your own deposit or betting limits at any time.
• You can temporarily or permanently close your account using the Self-Exclusion feature.
• If you notice signs of gaming addiction, please reach out to our support team.

For more information, visit our Responsible Gaming page.

9 Account Closure

Cg22 may suspend or close an account without prior notice for any of the following reasons:

• Any violation of these Terms and Conditions.
• Providing false or misleading information.
• Attempting to gain an unfair advantage through fraudulent activity or dishonest means.
• Direction from a legal authority or court order.
• Violation of Anti-Money Laundering policy.

10 Dispute Resolution

For any dispute or complaint, please contact the cg22 support team first. We generally aim to resolve complaints within 48 hours.

• If a complaint is not resolved within 30 days of submission, it will be escalated to a higher level.
• In the event of a dispute over a game result, server logs will serve as the final evidence.
• In financial disputes, transaction records from both parties will be reviewed.