Privacy Policy

1 Introduction

Cg22 is a trusted online gaming platform serving millions of members across Bangladesh. We understand how valuable your personal information is, which is why cg22 is fully committed to protecting your privacy.

This Privacy Policy applies to the cg22.win website and its associated mobile applications. It has been drafted in compliance with international data protection standards and applicable local laws.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our members. When you join cg22, you can rest assured that every piece of your information is handled with care.

2 What Information We Collect

Cg22 only collects information that is necessary to deliver platform services and ensure security. We never collect data beyond what is needed.

3 How We Use Your Information

Cg22 uses collected data only for specified purposes. Our data usage policy is fully transparent:

• For account creation, verification, and management.
• For processing deposits, withdrawals, and financial transactions.
• To prevent fraud, money laundering, and illegal activity.
• For sending bonus and promotional offers (based on consent).
• For improving and personalizing platform services.
• For legal compliance and regulatory reporting purposes.
• For customer support and issue resolution.

4 Data Retention & Duration

Cg22 stores your information on secured servers. How long each piece of data is retained depends on the purpose for which it was collected.

• Data for active accounts is retained for as long as the account remains active.
• Even after account closure, data may be retained for up to 5 years to meet legal requirements.
• Financial transaction records are retained in accordance with anti-money laundering laws.
• Once the retention period expires, data is securely and permanently deleted.

5 Data Sharing

Cg22 strictly limits data sharing. Information may only be shared in the specific circumstances outlined below:

• Payment Processors: Only transaction data shared with approved payment partners such as Mobile Banking and Nagad.
• Regulatory Authority: With government authorities to meet legal obligations.
• Security Services: With authorized technology partners for fraud detection and prevention.
• Court Order: Based on legal directives.

Outside of the cases listed above, cg22 never shares your information with any third party.

6 Cookies Policy

Cg22.win uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Performance Cookies: For tracking site speed and errors.
• Functional Cookies: For remembering your language and preferences.
• Analytics Cookies: For analyzing user behavior to improve our services.

7 Security Measures

Cg22 uses industry-leading security technology to protect your privacy. Our multi-layered security framework keeps your information safe at all times.

• All data transfers secured via 256-bit SSL/TLS encryption.
• Data is stored in our database with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Real-time fraud detection system.
• Regular security audits and penetration testing.
• Strict data access controls for all staff.

8 Your Rights

As a cg22 member, you have a number of rights over your personal information. We fully respect and honor all of these rights.

9 Protection of Minors' Data

Cg22 does not knowingly collect any information from individuals under 18. Our platform is strictly for adults.

• Age verification is mandatory at the time of registration.
• If we become aware that information from a minor has been collected, it will be deleted immediately.
• Parents who have concerns can report them to the support team.

10 Policy Changes

Cg22 may update this Privacy Policy from time to time. Members will be notified of significant changes via email or through the platform.

• The date of any changes will be noted at the top of the page as "Last Updated".
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

We aim to respond within 72 hours. For more detailed assistance, please visit our FAQ View page.